This is a draft policy. The Academy must decide its actual payment, cancellation and refund rules before this page is treated as final.
Course prices and applicable payment methods are determined by Namkham Academy and should be shown to the learner before payment.
Cancellation eligibility, request deadlines and any applicable conditions must be defined by the Academy for each paid service or course.
The Academy should state clearly whether refunds are available, the circumstances in which they may be approved, and whether administrative or payment-provider fees are excluded.
The Academy should specify whether access to lessons, tests, assignments or other digital content affects refund eligibility.
Refund requests should be submitted through the Academy's official contact channel with the information required to identify the relevant enrolment or payment.
Approved refunds should be processed using an appropriate payment method and within a period communicated by the Academy.
Namkham Academy